Has my order been shipped out yet?
All orders are shipped within 48 hours, once shipped you will receive a tracking number via e-mail which you can use to track your order.
What’s the delivery time for my order?
- In Canada most orders will arrive between 1-3 days.
- For the US most orders will arrive in 1-3 days.
- International orders will arrive in 2-4 days.
How much does shipping cost?
- Anywhere in Canada $15
- FREE Canada wide with purchase of $100.00 or more
- DHL Express (2 Days Anywhere in the USA) is $20 CAD
- All orders over $200 CAD are FREE
- DHL Express (2-3 Days) is $50 CAD*
- All orders over $300 CAD are FREE*
Customs, Duties and other Border Fees
On all orders, PRAISE is not responsible for any Customs Fees, Duties or any other shipping-related fees incurred.
How much tax will I pay for orders within Canada?
Tax rates are calculated based on the province receiving the order.
- Alberta: 5% GST
- British Columbia: 12% HST
- Manitoba: 5% GST
- New Brunswick: 13% HST
- Newfoundland: 13% HST
- Northwest Territories: 5% GST
- Nova Scotia: 15% HST
- Nunavut: 5% GST
- Ontario: 13% HST
- Prince Edward Island: 5% GST
- Quebec: 9.975% QST + 5% GST
- Saskatchewan: 5% GST
- Yukon: 5% GST
30 Day No Sweat Returns
PRAISE wants you to be completely satisfied with your purchase. Items can be returned at any point within 30 days from the original invoice date.
- To receive an exchange or refund for the full value of your purchase, products must be returned in new, store-bought condition within 30 days from the original invoice date.
- Products returned in used or worn condition within 30 days from the original invoice date can be exchanged for another item, or are eligible to receive a store credit for the full value of the purchase. Please note that while we want you to be happy with your purchases, an excessive number of used returns within a twelve-month period may limit your eligibility for exchanges or store credit.
- Products cannot be returned beyond 30 days from the original invoice date.
- Shipping charges are non-refundable.
Free Return Shipping
Free return shipping is only available for orders shipped in Canada.
Orders shipped to international, Alaskan or Hawaiian addresses or U.S. territories are not eligible for the free return shipping offer.
Email us for a complimentary return label at firstname.lastname@example.org Please allow 7-10 business days for delivery back to PRAISE warehouse.